Patient Information

Patient Information

8am to MIDNIGHT, 7 days a week

Open 365 days a year! 

Your doctor may refer you for investigations such as blood tests and radiology. It is imperative that you return to your doctor to discuss the outcomes of these results. It is our obligation to protect the privacy of your medical information. Most tests will be ready within 2-3 days, we recommend booking in for a follow up when you have your test done.

We bulk bill all patients for in-clinic and tele-health appointments with a current Medicare card at all times. For patients without a valid Medicare card and home visits, a fee will apply payable at the time of consultation. This clinic does not accept cash. Please speak with our receptionist for information about these fees. Psychologist, physiotherapy and other allied services may attract a fee. Please ask our receptionist for details.

Overview

Standard Fees
Mental Health Fees
Treatment Room Fees
Care PlanHealth Assessment Fees
Miscellaneous Item Fees
MH Fees – Phase 2


Sheet 1: Standard Fees

HFMC Mixed Billing Fees Schedule – Standard Fees








Appointment Description Item Number Fee Medicare Rebate OOP Fee
STANDARD (8am to 5pm weekdays)



Short consultation (level A) 3 61.75 19.60 42.15
Standard consultation (level B) 23 85.00 42.85 42.15
Long consultation (level C) 36 125.05 82.90 42.15
Extended/complex consultation (level D) 44 164.30 122.15 42.15
STANDARD (5pm to 8pm weekdays, 8am to 12pm Sat)



Short consultation (level A) 3 71.75 19.60 52.15
Standard consultation (level B) 23 95.00 42.85 52.15
Long consultation (level C) 36 135.05 82.90 52.15
Extended/complex consultation (level D) 44 174.30 122.15 52.15
AFTER HOURS (8pm to midnight weekdays, 12pm to midnight Sat, all day Sunday)



After-hours (level A) 5000 (3) 77.20 33.00 52.15
After-hours (level B) 5020 (23) 107.95 55.80 52.15
After-hours (level C) 5040 (36) 139.90 95.70 52.15
After-hours (level D) 5060 (44) 178.40 134.20 52.15
TELEHEALTH – STANDARD (8am to 12pm weekdays)



Telehealth (short) (level A) 91890 (3) 66.75 19.60 47.15
Telehealth (standard) (level B) 91891 (23) 90.00 42.85 47.15
Telehealth (long – MyMedicare registered) – >20 mins (level C) 91900 (36) 130.05 82.90 47.15
Telehealth (extended/complex – MyMedicare registered) – >40mins (level D) 91910 (44) 169.30 122.15 47.15
ANTENATAL



Routine antenatal attendence 16500 85.00 45.65 39.35
Management of pregnancy >28/40 (x1 per pregnancy) 16591 177.50 138.15 39.35
Postnatal 4-8/52 check including mental health (x1 max per pregnancy) 16407 108.80 69.45 39.35
Pregnancy support counselling (>20 mins – x3 max per pregnancy) 4001 126.60 87.25 39.35
HEART HEALTH



Heart health Assessment (>20 mins) 699 125.05 82.90 42.15
TRAVEL VACCINES



Travel vaccine consult
150.00
150.00
– any additional traveller with the same family
50.00
50.00
MEDICATION REVIEW



Domicillary medication review 900 BB 176.40 BB
DO NOT ATTENDS



DNA – standard appointment
45.00

DNA – long appointment
85.00






Notes



Bulk billing does not apply to telehealth consults



Telehealth Medicare rebate only application if patient has attended the clinic within the past 12 months




Sheet 2: Mental Health Fees

HFMC Mixed Billing Fees Schedule – Mental Health Fees








Appointment Description Item Number Fee Medicare Rebate OOP Fee
STANDARD – MENTAL HEALTH



Mental health consult 2713 123.85 81.70 42.15
MHTP review 2712 BB 81.70 BB
Eating disorder MHTP review 90264 BB 81.70 BB
MHTP with MH Skills Training



– 20-<40 mins 2715 BB 103.70 BB
– >40 mins 2717 BB 152.80 BB
Eating Disorder MHTP with MH Skills Training



– 20-<40 mins 90252 BB 103.70 BB
– >40 mins 90253 BB 152.80 BB
MHTP without MH Skills Training



– 20-<40 mins 2700 BB 81.70 BB
– >40 mins 2701 BB 120.25 BB
Eating Disorder MHTP without MH Skills Training



– 20-<40 mins 90250 BB 81.70 BB
– >40 mins 90251 BB 120.25 BB
TELEHEALTH – MENTAL HEALTH



Telehealth mental health consult 92127 123.85 81.70 42.15
Telehealth MHTP Review 92126 BB 81.70 BB
Telehealth Eating Disorder MHTP Review 92176 BB 81.70 BB
Telehealth MHTP with MH Skills Training



– 20-<40 mins 92116 BB 103.70 BB
– >40 mins 92117 BB 152.80 BB
Telehealth Eating Disorder MHTP with MH Skills Training



– 20-<40 mins 92148 BB 103.70 BB
– >40 mins 92149 BB 152.80 BB
Telehealth MHTP without MH Skills Training



– 20-<40 mins 92112 BB 81.70 BB
– >40 mins 92113 BB 120.25 BB
Telehealth Eating Disorder MHTP without MH Skills Training



– 20-<40 mins 92146 BB 81.70 BB
– >40 mins 92147 BB 120.25 BB

Sheet 3: Treatment Room Fees

HFMC Mixed Billing Fees Schedule – Treatment Room Fees








Appointment Description Item Number Fee Medicare Rebate OOP Fee
WOUND



Wound review
BB
BB
SKIN LESION BIOPSY



Skin lesion biopsy 30071 100.60 50.60 50.00
Mucous membrane biopsy 30072 100.60 50.60 50.00
SKIN LESION EXCISION



DIFFICULT SITE (nose, eyelid, eyebrow, lip, ear, digit, genitalia)



Benign <6mm 31357 156.20 106.20 50.00
Benign >6mm 31360 212.70 162.70 50.00
Malignant (BCC/SCC) <6mm 31356 264.35 214.35 50.00
Malignant (BCC/SCC) >6mm 31358 312.35 262.35 50.00
Malignant (Melanoma) <6mm 31377 156.20 106.20 50.00
Malignant (Melanoma) >6mm 31378 212.70 162.70 50.00
INTERMEDIATE SITE (face, neck, scalp, nipple-areola, knee and distal, wrist and distal)



Benign <14mm 31362 179.75 129.75 50.00
Benign >14mm 31364 212.70 162.70 50.00
Malignant (BCC/SCC) <14mm 31361 238.80 180.80 50.00
Malignant (BCC/SCC) >14mm 31363 286.55 236.55 50.00
Malignant (Melanoma) <14mm 31379 179.75 129.75 50.00
Malignant (Melanoma) >14mm 31380 212.70 162.70 50.00
ANY OTHER SITE



Benign <15mm 31366 142.50 92.50 50.00
Benign 15-30mm 31368 171.60 121.60 50.00
Benign >30mm 31370 189.10 139.10 50.00
Malignant (BCC/SCC) <15mm 31365 203.30 153.30 50.00
Malignant (BCC/SCC) 15-30mm 31367 256.85 206.85 50.00
Malignant (BCC/SCC) >30mm 31369 288.15 238.15 50.00
Malignant (Melanoma) <15mm 31381 142.50 92.50 50.00
Malignant (Melanoma) 15-30mm 31382 171.60 121.60 50.00
Malignant (Melanoma) >30mm 31383 189.10 139.10 50.00
MULTIPLE SKIN LESION EXCISION – BENIGN



4-10 lesions 31220 257.70 207.70 50.00
>10 lesions 31225 419.50 369.50 50.00
CYST



Cyst excision 31227 179.75 129.75 50.00
FOREIGN BODY



Removal of superifcial foreign body 30061 86.00 36.00 50.00
Removal of foreign body (incision and closure) 30064 156.45 106.45 50.00
Removal of foregin body from the eye 42644 119.90 69.90 50.00
LACERATION REPAIR (SUTURES/GLUE)



Suture/glue (<7cm superficial) 30026 100.60 50.60 50.00
Suture/glue (<7cm deep) 30029 137.20 87.20 50.00
Suture/glue (>7cm superficial) 30038 137.20 87.20 50.00
Suture/glue (<7cm face or neck – superficial) 30032 129.90 79.90 50.00
Suture/glue (<7cm face or neck – deep) 30035 163.90 113.90 50.00
CRYOTHERAPY



Cryotherapy (single benign lesion)
92.85 42.85 50.00
Cryotherapy (multiple benign lesions)
92.85 42.85 50.00
Cryotherapy – malignant neoplasm 30202 96.80 46.80 50.00
IMPLANON



Implanon insertion 14206 84.50 34.50 50.00
Implanon removal 30062 108.85 58.85 50.00
Implanon removal and insertion 14206/30062 (co-claim) 143.35 93.35 50.00
IUD



IUD removal and insertion (includes counselling) 35503 327.65 77.65 250.00
IUD removal
90.00 42.85 47.15
WEDGE RESECTIONS



Wedge resction of ingrown toenail (phenol to nail matrix) 47916 129.65 79.65 50.00
Wedge resction of ingrown toenail (removal of nailbed) 47915 208.60 158.60 50.00
VACCINATIONS



Childhood vaccinations
BB
BB
Adult vaccinations
dependent on vaccine
dependent on vaccine
Flu vaccine
BB
BB
COVID-19 vaccine
BB
BB
INJECTIONS



Referred/commenced by GP
BB
BB
Referred/commenced by specialist/hospital – initial injection
85.00 42.85 42.15
Referred/commenced by specialist/hospital – subsequent injections
BB
BB





Adult vaccinations



Only stock private Bostrix – cost is $55




Sheet 4: Care PlanHealth Assessment Fees

HFMC Mixed Billing Fees Schedule – Care Plan and Health Assessment Fees








Appointment Description Item Number Fee Medicare Rebate OOP Fee
STANDARD – CARE PLAN



GP management plan (GPMP) 721 BB 164.35 BB
Team care arrangement (TCA) 723 BB 130.25 BB
Review of GPMP/TCA 732 BB 82.10 BB
Practice nurse service for patients with GPMP 10997 BB 13.65 BB
STANDARD – HEALTH ASSESSMENT



Health assessment (>30 min) 701 BB 67.60 BB
Health assessment (30-45 mins) 703 BB 157.10 BB
Health assessment (45-60 mins) 705 BB 216.80 BB
Health assessment (>60 mins) 707 BB 306.25 BB
ATSI health assessment 715 BB 241.85 BB
TELEHEALTH – CARE PLAN



GP management plan (GPMP) 92024 BB 164.35 BB
Team care arrangement (TCA) 92025 BB 130.25 BB
Review of GPMP/TCA 92028 BB 82.10 BB
Practice nurse service for patients with GPMP 93201 BB 13.65 BB
TELEHEALTH – HEALTH ASSESSMENT



ATSI health assessment 92004 BB 241.85 BB

Sheet 5: Miscellaneous Item Fees

HFMC Mixed Billing Fees Schedule – Miscellaneous Item Fees








Appointment Description Item Number Fee Medicare Rebate OOP Fee
ECG (only if done by HFMC) 11707 30.00 17.85 12.15
Pregnancy Test 73806 15.00 8.65 6.35
Cervical screening
BB
BB

Sheet 6: MH Fees – Phase 2

Appointment Description Item Number Fee Medicare Rebate OOP Fee
STANDARD – MENTAL HEALTH



Mental health consult 2713 123.85 81.70 42.15
MHTP review 2712 133.85 81.70 52.15
Eating disorder MHTP review 90264 133.85 81.70 52.15
MHTP with MH Skills Training



– 20-<40 mins 2715 155.85 103.70 52.15
– >40 mins 2717 204.95 152.80 52.15
Eating Disorder MHTP with MH Skills Training



– 20-<40 mins 90252 155.85 103.70 52.15
– >40 mins 90253 204.95 152.80 52.15
MHTP without MH Skills Training



– 20-<40 mins 2700 133.85 81.70 52.15
– >40 mins 2701 172.40 120.25 52.15
Eating Disorder MHTP without MH Skills Training



– 20-<40 mins 90250 133.85 81.70 52.15
– >40 mins 90251 172.40 120.25 52.15
TELEHEALTH – MENTAL HEALTH



Telehealth mental health consult 92127 123.85 81.70 42.15
Telehealth MHTP Review 92126 133.85 81.70 52.15
Telehealth Eating Disorder MHTP Review 92176 133.85 81.70 52.15
Telehealth MHTP with MH Skills Training



– 20-<40 mins 92116 155.85 103.70 52.15
– >40 mins 92117 204.95 152.80 52.15
Telehealth Eating Disorder MHTP with MH Skills Training



– 20-<40 mins 92148 155.85 103.70 52.15
– >40 mins 92149 204.95 152.80 52.15
Telehealth MHTP without MH Skills Training



– 20-<40 mins 92112 133.85 81.70 52.15
– >40 mins 92113 172.40 120.25 52.15
Telehealth Eating Disorder MHTP without MH Skills Training



– 20-<40 mins 92146 133.85 81.70 52.15
– >40 mins 92147 172.40 120.25 52.15

You may contact your doctor by telephone during normal surgery hours. A message will be taken and passed on to your doctor. 

Your doctor will contact you as soon as they can.

In case of an emergency the call will be put through straight away.

Where possible, we ask that you attend the clinic to see your doctor as we have all the necessary equipment and support needed. We do appreciate however that there are times when patients are not able to attend the clinic. Please contact reception staff if you require a home visit.

A consultation is required before issuing you with a repeat script. Long term and short term medication are issued over certain duration of time and require the doctor to monitor your health and to ensure the medication continues to work for you for the purpose it has been prescribed.

As part of our commitment to providing quality care to you and your family, we may send you correspondence informing you of health assessments which are appropriate for you. We will also send you letters to remind you of routine tests that are due. If you do not wish to be part of our recall and reminders system, please inform our reception staff.

We are committed to providing high quality patient care and are always looking for areas to improve. If you would like to tell us about something we have done right, if you have a suggestion to make, if you have any concerns or you are unsatisfied with any aspect of your visit – please don’t be shy, contact our caring Practice Manager. We would appreciate the opportunity to resolve any grievance you may have within the company, however, if you are not satisfied with our response, you can contact the Health Services Commission on 1800 136 066 or email hsc@health.vic.gov.au.

All patient information is private, and the confidentiality of patient information must be maintained at all times. The rights of every patient are to be respected. All information collected by this practice in providing a health service is deemed to be private and confidential. This practice complies with Federal and State privacy regulations including the Privacy Act 1998, the Privacy Amendment (Private Sector) Act 2000 & Victorian Health Records Act 2001. Under no circumstances are employees of this practice to discuss or in any way reveal patient conditions or documentation to unauthorised staff, colleagues, other patients, family or friends, whether at the practice or outside it, such as in the home or at social occasions. This includes patient’s accounts, referral letters or other clinical documentation. GPs & staff are aware of confidentiality requirements for all patient encounters and recognise that significant breaches of confidentiality may provide grounds for disciplinary action or dismissal. Every employee of this practice is aware of the privacy policy and has signed a privacy statement as part of their terms and conditions of employment. This privacy statement continues to be binding on employees even after their employment has terminated. 

  • Family medicine (male and female doctors available)
  • Urgent care
  • Skin cancer checks and treatment
  • Women’s health
  • Paediatrics
  • Childhood Immunisations
  • Onsite pathology collection
  • WorkCover and TAC care
  • Chronic Disease Management
  • Ante-natal care
  • Family planning including Marina/IUD insertion
  • Acupuncture
  • Pre-employment medicals
  • Taxi drivers license medicals
  • UBER medicals
  • Travel advice and vaccines
  • Prescriptions
  • Medical Certificates
  • Health assessments
  • Minor procedures

About Hastings Family Medical Centre

We opened our beautifully equipped and purpose-built clinic in February 2015 with the vision to provide quality, accessible primary care services to the local community. Our aim is to provide the traditional values of a family practice in a modern setting with state-of-the-art facilities and equipment.

To make an appointment phone (03) 5972 8000 or click here.

New patients are always welcome.

Our standard appointments are 10 minutes but if you feel you may need longer or have multiple issues you need addressed, feel free to request a longer consultation upon booking your appointment.

We try to make sure your time at HFMC is as comfortable and pleasant as possible and have designed the waiting area and our facilities with that in mind. We have flat screen TV’s.

We value your time and do our very best to keep your waiting time to a minimum. You can do your bit by coming in a few minutes early if you are a new patient to complete our registration form. Please remember, sometimes there are unexpected delays where our doctors may be devoting much needed time to another patient’s care, as they will dedicate to you. Accidents, emergencies and serious problems are attended to urgently and may take extra time. Please do let our receptionist know if your condition is urgent.

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Do you have more questions?

Call (03) 5972 8000 to speak to one of our friendly receptionists.

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