Your Visit

To make an appointment phone 5972 8000.

New patients are welcome at any time.

Appointments are not essential, but are given priority. A standard appointment is 10 minutes but if you think you will need more time with your doctor, feel free to request a longer consultation.

We try to make sure your time at HFMC is as comfortable and pleasant as possible and have designed the waiting area and our facilities with that in mind. We have a flat screen TV, tablets (e-pads) and a kids corner for you to enjoy while you visit.

We value your time and do our very best to keep your waiting time to a minimum. You can do your bit by coming in a few minutes early if you are a new patient to complete our registration form. Please remember, sometimes there are unexpected delays where our doctors may be devoting much needed time to another patient’s care, as they will dedicate to you. Accidents, emergencies and serious problems are attended to urgently and may take extra time. Please do let our receptionist know if your condition is urgent, or if you are in a hurry.

To view our Privacy Policy click here.

Test results

It is our obligation to protect the privacy of your medical information. Please make an appointment to see your doctor for any test results as we do not give results over the phone. Most tests will be ready within 2-3 days.


We bulk bill all patients with a current Medicare card at all times. For patients without a valid Medicare card, a cash fee will apply payable at the time of consultation. Please speak with our receptionist for information about these fees. Psychologist, physiotherapy and other allied services may attract a fee. Please ask our receptionist for details.

HFMC Patient Information Sheet 2018-05